Help Desk

Welcome to the College Help Desk!

Have a specific question about college? Don't know where to start? Need help with your FAFSA? We're here for you! Our College Help Desk team is prepped and on hand to tackle your college questions no matter how big or how small.

Click here to make an weekday appointment
Connect with a team member below by clicking on their card
Text your name and what you need help with to 585-571-RCAN

What can the College Help Desk help you with?

  • College essays
  • Searching for scholarships
  • Financial aid forms (FAFSA and TAP)
  • Completing college applications and the common app
  • Exploring colleges and majors
  • Understanding college costs
  • Decoding your financial aid offer letter

Connect with our team below to make a weekday appointment:

Video chat with College Help Desk on Cranium Cafe

Thanks to all our College Help Desk Sponsors and Supporters!

City of Rochester, Rochester City School District, ESL Charitable Foundation, Daisy Marquis Jones Foundation, L3Harris, Women's Foundation of the Genesee Valley, WROC-TV, NYSFAAA, Shore Foundation, Paychex, Advantage FCU, M&T Bank, Glover-Crask Charitable Trust, Rochester Area Community Foundation