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Help Desk

College Help Desk:
You've got questions, we've got answers!

The College Help Desk is open Monday–Friday from 9–5.

Our help desk assistants can help with:

  • College essays
  • Searching for scholarships
  • Financial aid forms (FAFSA and TAP)
  • Completing college applications and the common app
  • Exploring colleges and majors
  • Understanding college costs
  • Decoding your financial aid offer letter


Make an appointment below or text your name and what you need help with to 585-571-RCAN


Need Extra Help?

Just text your name and what you need help with to 585-571-RCAN!

Thanks to our Sponsors and Supporters!

City of Rochester, Rochester City School District, ESL Charitable Foundation, Daisy Marquis Jones Foundation, L3Harris, Women's Foundation of the Genesee Valley, WROC-TV, NYSFAAA, Shore Foundation, Paychex, Advantage FCU, M&T Bank, Glover-Crask Charitable Trust, Rochester Area Community Foundation